Rescheduling
Appointments may be moved to another available service time. There is no additional cancellation charge simply for requesting a new appointment time before the technician arrives.
Appointment policy
We understand that schedules can change. This policy explains how to cancel or reschedule an appliance repair appointment with Appliance Repair Kyle and when a service-call fee may apply.
Call us as soon as possible if you need to cancel or select another service time.
Service-call fee
Contact us before the technician reaches the service location if you need to cancel the visit.
A service-call fee may apply if a technician arrives for the scheduled appointment but cannot access the appliance or complete the scheduled service visit because no one is available.
If the visit is cancelled after the technician has arrived or service has already begun, charges associated with the service call or work already performed may still apply.
Standard appointments
A standard appliance repair appointment generally does not require an advance repair deposit simply to reserve the visit. Payment requirements connected with diagnosis, approved repair work or specially ordered parts are handled separately as applicable.
Need to make a change?
You do not need to submit a special cancellation form. Contact us with the name used for the appointment and tell us whether you want to cancel or reschedule.
Call (111) 111-1111 or use the Contact Us page.
Provide the customer name and the scheduled appliance service.
Let us know whether the visit should be cancelled or moved to another available time.
Change an appointment
If you need to cancel or reschedule an appliance repair appointment with Appliance Repair Kyle, contact us as soon as possible.